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POPIA Policy & Compliance

Intercon Recruitment 
 

Intercon Recruitment is fully committed to compliance with the Protection of Personal Information Act (POPIA), Act No. 4 of 2013. We recognise the importance of protecting the privacy of personal information and ensuring that all processing activities are lawful, transparent, and secure.

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Our Commitment

We are committed to:

  1. Informing candidates (applicants/work-seekers) of the purpose for which we collect and process their personal information.

  2. Protecting personal and confidential data from internal and external threats, whether deliberate or accidental.

  3. Promoting transparency, accountability, and responsible handling of personal data within the organisation.

 

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Policy Scope

This policy sets out the principles and procedures for the collection, use, storage, sharing, and destruction of personal information. It applies to all Intercon Recruitment staff, candidates, service providers, and clients.

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Information Officer Responsibilities

The Information Officer is responsible for:

  • Conducting compliance assessments

  • Implementing and monitoring this POPIA policy and related processes

  • Ensuring documentation remains current and relevant

  • Communicating updates to staff and stakeholders

  • Ensuring all service providers handling personal data on our behalf comply with POPIA through written agreements

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POPIA Principles

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1. Accountability

We take all reasonable steps to ensure personal information — including CVs, references, qualifications, and background checks — is securely stored and accessed only by authorised individuals.

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2. Processing Limitation

We collect personal information directly from candidates and will only process or share this information with consent, unless required by law. Where legally required, candidates will be informed where reasonably possible.

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3. Purpose Specification

We collect personal information strictly for recruitment purposes — assessing candidate suitability, facilitating job applications, and forwarding CVs to clients.

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4. Further Processing Limitation

We will not process personal information in a manner that is inconsistent with the original purpose for which it was collected.

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5. Information Quality

We are responsible for ensuring the information we store is accurate, complete, and current. We may contact candidates periodically to confirm this. If we are unable to reach a candidate, their personal information may be deleted.

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6. Openness and Transparency

Where information is collected from third-party sources (e.g., job portals, LinkedIn), we ensure candidates are:

  • Aware their data has been collected

  • Informed of who is collecting it

  • Informed of the reason for the collection

 

7. Security Safeguards

We implement appropriate technical and organisational measures to safeguard personal data against loss, unauthorised access, or misuse. Access is restricted to trained, authorised personnel and used only for legitimate recruitment purposes.

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8. Participation of Individuals

Candidates may:

  • Request access to their personal information

  • Request to know who has accessed their data

  • Request corrections or updates to inaccurate or outdated information

 
Operational Controls
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Monitoring

Management and the Information Officer oversee implementation of this policy. Staff and stakeholders are trained as appropriate to their roles. Periodic audits will be conducted to ensure compliance.

 

Operating Procedures

Standard controls include:

  • Allocation of data protection responsibilities

  • Incident reporting and resolution

  • Access control and user management

  • Staff awareness training

  • Data backup and retention procedures

 
Policy Compliance

Any breach of this policy may result in disciplinary action, including termination of employment or service agreements.

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For Candidates

By submitting your CV or personal information to Intercon Recruitment, you acknowledge and confirm that:

  1. You have read, understood, and accepted this POPIA policy.

  2. You consent to Intercon Recruitment storing your information in our database for current and future job-matching opportunities.

  3. You give consent for us to share your CV with prospective employers for positions aligned with your experience and qualifications.

  4. You authorise Intercon Recruitment to contact the references listed on your CV, or any additional references you may provide, to verify your employment history and conduct.

  5. We will not contact your current employer without your explicit consent, and only where it will not place your current employment at risk.

  6. If you are not applying for a specific advertised position and your CV is being stored in our database, we will contact you to request your consent before submitting your CV to a client for any future role.

  7. You confirm that all personal information you have provided is true, correct, and up to date.

  8. You understand that you may withdraw your consent at any time by contacting Intercon Recruitment in writing.

 

If you have any concerns, wish to withdraw your consent, or would like to access or update your information, please contact our Information Officer. Send an email to officer@interconrecruitment.co.za

 

SOCIAL MEDIA ADVERTISEMENT PUBLISHING & PRIVACY POLICY
 

Intercon Recruitment – Intercon Social Publisher

Intercon Recruitment uses an internal application called Intercon Social Publisher to manage and publish recruitment vacancy advertisements on its authorised Facebook Pages and Instagram business account.

The application is used solely for recruitment advertising and related publishing activities.
 

1. Purpose of the Application

Intercon Social Publisher enables Intercon Recruitment to:

  • Publish employment opportunities on its official Facebook Pages and Instagram business account.

  • Publish recruitment advertisements to Facebook and Instagram Feeds and Stories.

  • Manage advertisements across its regional Facebook Pages.

  • Maintain records of published advertisements.

  • Monitor publication status and prevent duplicate postings.

The application is not used to collect job applications or retrieve candidates' personal information from Facebook or Instagram.
 

2. Information Accessed

To publish recruitment advertisements, Intercon Social Publisher uses limited technical information relating to Intercon Recruitment's authorised social media business accounts.

This may include:

  • Names and details of Intercon Recruitment's connected Facebook Pages.

  • Details of Intercon Recruitment's connected Instagram business account.

  • Permissions required to publish advertisements.

  • Secure authorisation credentials required for publishing.

  • Recruitment advertisement wording and images.

  • Publication dates, links and confirmation of successful posting.

This information is used solely to publish recruitment advertisements, maintain authorised account connections and manage publication records.

Intercon Social Publisher does not collect candidates' personal information, identity documents, CVs or employment details from Facebook or Instagram.

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3. Candidate Applications

Intercon Recruitment advertises employment opportunities through its official social media accounts.

Candidates interested in applying for advertised positions may submit their applications through the designated recruitment email addresses or application channels provided in the advertisements.

Personal information voluntarily submitted through these application channels is processed separately in accordance with Intercon Recruitment's existing POPIA Privacy Policy.

Intercon Social Publisher does not retrieve or process job applications directly from Facebook or Instagram.

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4. Information Sharing

Intercon Social Publisher communicates with Meta's authorised platform interfaces to publish recruitment advertisements.

Information accessed through these connections is used for legitimate recruitment advertising activities.

Intercon Recruitment does not sell or commercially distribute information obtained through its social media publishing integration.

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5. Data Security

Intercon Recruitment takes reasonable technical and organisational measures to protect information used by Intercon Social Publisher.

Access to social media account connections and publishing functions is restricted to authorised personnel.

Authentication credentials are handled through secure systems and are not intentionally disclosed publicly.

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6. Data Retention

Technical information associated with authorised social media connections is retained only for as long as reasonably necessary to maintain the publishing integration and related business records, subject to applicable legal requirements.

When an authorised social media connection is permanently removed, associated authentication credentials will be deleted or revoked where technically possible and appropriate.

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7. Account Disconnection and Data Deletion

Authorised account holders may request the disconnection of their social media accounts from Intercon Social Publisher.

Requests for access to, correction of, or deletion of applicable personal information associated with the application may also be submitted to Intercon Recruitment.

Requests will be assessed and processed in accordance with applicable data protection requirements.

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Contact Details

Intercon Recruitment – Information Officer

Email: officer@interconrecruitment.co.za

Email Subject: Intercon Social Publisher – Data Deletion Request

For security purposes, Intercon Recruitment may request reasonable verification of account ownership before processing requests.
 

8. Changes to Social Media Publishing

Intercon Recruitment may update its social media publishing processes or integrations as its recruitment advertising requirements change.

Where changes materially affect the information processed through Intercon Social Publisher, this privacy policy will be updated accordingly.

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